Privacy Policy

Last updated: August 2026

At Simple & Easy Arabic, we respect your privacy and want you to understand what happens to your personal information when you visit our website, create an account, join a course or class, or otherwise interact with us.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices and rights you may have regarding your personal data.

1. Who we are

This website and learning platform are operated under the name Simple & Easy Arabic, an independently operated online Arabic language learning platform.

Website: www.simpleandeasyarabic.com
Email: info@simpleandeasyarabic.com
Telephone: +961 70 389 544

Simple & Easy Arabic is not currently incorporated as a registered company.

In this Privacy Policy, “we,” “us,” and “our” refer to Simple & Easy Arabic.

For questions about this Privacy Policy or the way we handle your personal data, please contact us using the details above.

2. What information we collect

The information we collect depends on how you use Simple & Easy Arabic.

Information you provide to us

We may collect information that you provide directly to us, including:

• your name;
• your email address;
• your telephone number, if provided;
• your country or location, if provided;
• account and profile information;
• information you provide when signing up for a course, class, intake, or other service;
• information you provide when completing questionnaires, exercises, assignments, or learning activities;
• messages, questions, feedback, and other communications you send to us;
• reviews or testimonials you choose to provide;
• information you post or share through community or social learning features, if these features are enabled;
• your preferences regarding communications and marketing; and
• any other information you choose to provide to us.

Please only provide personal information that is relevant to your use of our services.

Information about your learning activity

When you create an account or participate in one of our courses, we may collect information relating to your learning activity, such as:

• courses you have enrolled in or purchased;
• lessons and activities you have completed;
• course progress;
• quiz, exercise, or assessment results;
• certificates or achievements;
• participation in course discussions or community activities; and
• other information relating to your use of the learning platform.

This information helps us provide our courses and understand how learners use and experience them.

Payment information

When you purchase a course, class, book, subscription, or other paid service, your payment is processed through the payment provider available through our website.

We may receive information relating to your transaction, such as the amount paid, product purchased, transaction status, billing information, and transaction reference.

We do not normally receive or store your complete credit or debit card details ourselves. These are handled by the relevant payment provider.

Information collected automatically

When you use our website or learning platform, certain technical information may be collected automatically, including:

• your IP address;
• browser type and version;
• device type;
• operating system;
• approximate location derived from technical information;
• pages visited;
• referring website or source;
• dates and times of visits;
• interactions with our website and learning platform; and
• cookie and similar technology information.

For more information about cookies and how you can manage them, please see our Cookie Policy.

3. How we use your information

We may use your personal information to:

• create and manage your account;
• provide access to courses, classes, learning materials, and other services;
• process and administer purchases and registrations;
• keep track of your learning progress;
• provide feedback and learner support;
• answer questions and communicate with you;
• manage course discussions and community features;
• send important information about your account, courses, purchases, or services;
• improve our courses, teaching, website, and learning experience;
• understand how people use our website and services;
• prevent fraud, misuse, and security problems;
• maintain appropriate administrative and financial records;
• comply with legal obligations; and
• send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law.

We will not use your personal data for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.

4. Our reasons for processing your information

Depending on your location and applicable data protection law, we may process your personal information on one or more of the following grounds:

To provide a service or fulfill an agreement with you

We need certain information to provide the courses, classes, products, or services you request.

For example, we need your account information to give you access to a course you have purchased.

With your consent

In some situations, we will ask for your consent before using your information.

This may apply, for example, to certain marketing communications, non-essential cookies, or optional features.

Where we rely on your consent, you can withdraw it at any time.

For our legitimate interests

We may process certain information where it is reasonably necessary to operate and improve Simple & Easy Arabic.

This may include improving our courses, understanding how learners use our platform, responding to questions, protecting our website from misuse, and maintaining the security of our services.

Where applicable, we balance these interests against your privacy rights.

To comply with legal obligations

We may also need to process or retain information to comply with applicable legal, accounting, tax, regulatory, or other requirements.

5. Email and marketing communications

If you sign up to receive news, learning tips, offers, or other promotional communications from Simple & Easy Arabic, we may use your name and email address to send these communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us at info@simpleandeasyarabic.com.

Unsubscribing from marketing does not necessarily stop essential service communications. For example, if you have an account or are enrolled in a course, we may still need to contact you about your account, a purchase, a class, or an important change to a service you use.

6. How we share information

We do not sell your personal data.

We may share personal information with trusted service providers where this is necessary to operate Simple & Easy Arabic and provide our services.

These providers may include companies that help us with:

• hosting and delivering our website and learning platform;
• processing payments;
• hosting videos and other learning content;
• sending emails and communications;
• website analytics;
• customer support;
• administration and business operations; and
• marketing and advertising, where applicable.

These providers may only receive the information reasonably necessary for them to provide their services.

We may also disclose personal information if required by law, regulation, legal process, or a valid request from a competent authority, or where reasonably necessary to protect our rights, users, or services.

7. LearnWorlds

Our online learning platform is provided using LearnWorlds.

LearnWorlds provides technology used for functions such as:

• user accounts;
• course enrollment;
• course delivery;
• learning progress;
• assessments and learning activities;
• communications;
• community features, where enabled; and
• administration of our online school.

As a result, personal information you provide through the learning platform may be processed using LearnWorlds’ systems.

LearnWorlds acts as a technology and data-processing provider in connection with our online school and maintains its own privacy and data protection practices.

8. Other third-party services

We may use other trusted third-party services to operate our website and provide our courses and services.

Depending on the services and integrations we have enabled, these may include providers for:

• payment processing;
• video hosting;
• email delivery;
• analytics;
• scheduling or online classes;
• social media;
• customer support; and
• marketing.

Some of these providers may process information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal data.

9. Community features

If we enable community, discussion, or other social learning features, information you choose to post may be visible to other members of the relevant community or course.

This may include your:

• name or profile name;
• profile image;
• posts;
• comments and replies;
• questions;
• audio or video recordings you choose to share; and
• other content you voluntarily contribute.

Please remember that information you share in a community area is intended to be seen by others with access to that area.

Do not post personal, confidential, or sensitive information that you do not want other participants to see.

10. Classes and online sessions

If you participate in live classes, intake calls, workshops, or other online sessions, we may process information necessary to organize and deliver those sessions.

If a session is going to be recorded, we will inform participants where appropriate. Recordings will not be publicly shared or used for promotional purposes without an appropriate legal basis or permission where required.

11. Children

Simple & Easy Arabic is not intended to knowingly collect personal information from young children without appropriate parental or guardian involvement where required by law.

If you believe that a child has provided us with personal information in circumstances where parental or guardian consent was required, please contact us at info@simpleandeasyarabic.com so that we can review the situation.

12. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or where we need to retain it for legal, accounting, tax, security, or administrative reasons.

Different types of information may therefore be kept for different periods.

For example, we may retain:

• account information while your account remains active;
• learning records where needed to provide ongoing access to your courses;
• transaction and invoice information for the period required by applicable financial or tax rules;
• communications for as long as reasonably necessary to handle your request or maintain appropriate records; and
• marketing preferences so that we can respect your communication choices.

When information is no longer reasonably required, we may delete or anonymize it.

13. How we protect your information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website and learning platform also rely on third-party technology providers that maintain their own security measures.

However, no online service or method of electronic storage can be guaranteed to be completely secure.

You are responsible for keeping your account password confidential and should contact us if you believe your account has been accessed without your permission.

14. Your privacy rights

Depending on where you live and the data protection laws that apply to you, you may have rights regarding your personal information.

These may include the right to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of your personal information;
• request that we restrict certain processing;
• object to certain uses of your information;
• withdraw consent where processing is based on your consent;
• request a portable copy of certain information where applicable; and
• make a complaint to an appropriate data protection authority.

These rights are not absolute and may be subject to exceptions under applicable law.

You will not normally be charged for making a privacy request.

To exercise your rights, contact us at info@simpleandeasyarabic.com.

We may need to verify your identity before completing certain requests.

15. Managing your information through your account

Where the relevant LearnWorlds privacy features are enabled, you may also be able to manage certain privacy choices through your Simple & Easy Arabic account.

This may include:

• changing your profile information;
• managing email preferences;
• changing cookie preferences;
• requesting access to your personal data; or
• requesting deletion of your account.

Some information may need to be retained even after an account deletion request where we are legally required to keep it, such as certain transaction or financial records.

16. Cookies

We use cookies and similar technologies to operate our website, remember preferences, understand how our website is used, and, where applicable, support analytics and marketing.

Some cookies are strictly necessary for our website to function. Other cookies are optional and, where required, will only be used with your consent.

For more information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

17. Links to other websites

Our website and learning materials may contain links to websites or services operated by other organizations.

We are not responsible for the privacy practices, security, or content of websites that we do not control.

We encourage you to review the privacy information provided by those services before providing personal information to them.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

If we make a significant change that materially affects how we use personal information, we may provide additional notice where appropriate.

19. Contact us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:

Simple & Easy Arabic
Email: info@simpleandeasyarabic.com
Telephone: +961 70 389 544
Website: www.simpleandeasyarabic.com